
R.I.P. OpenTick
OpenTick was a inexpensive financial data supplier. They had been around for about 5 years, and had an API you could use in your software to access their data. They had a lot of historical data for free and the data that was not free was very inexpensive.
API means Application Programming Interface. It is how computer programs connect to services such as OpenTick or ZenFire.
On 3/16/2009 , OpenTick posted a farewell message on their website. I had used them for a few years, although lately they began to suck. They did have a lot of historical equity option data at the time which is something I needed back then.
I had not noticed because my login was still working ( for the API, not the site ). Â They were a great place for free data, but that is not nearly as important as they were five years ago. Still, I had written a client application using them as a backend, which I now have to re-write for IB (Interactive Brokers ). It is not a problem, just a pain on short notice.
OUT IN THE COLD ON MONDAY
They are were my backup service. Â As of Friday, any non paying subscribers will be cut off, and paying subscriber have another week to move their apps. You cannot even log into your account anymore even if you are a paying customer by the way. Â So if you have any software written to their API, I think you better look to moving to a different API.
When I am running ZenFire during the day and I need to develop on another server, I often used OpenTick for my data source.
XASAX
Their parent company is XASAX or something like that. I really wonder what there people were thinking when they name a company something like that. Â Strange names are o.k., but names like this require a pronunciation guide.
I had a sales call with them when I was at my last company. I for some reason, they could not call before or after the market was open, and wanted to talk near the open. When most people are busy. It is not like they are selling shutters or something. Seems strange that a company that wants to serve people who work in the financial industry, but can’t accommodate them time wise. Â I think 4 pm EST is perfectly reasonable, they however did not.
I moved my schedule around, and then they stood me up. We rescheduled, but by this time, they were already on my $hit list. We talked, and the sales guy could not give me a reason why my company  should pay 6K a month for his product. Maybe there was something I was missing, but just doing colo for 6K a month seems strange.
I think five or six years ago, their product may have been great, but that was so 2003. The world has changed a lot since then. There are so many places that give low latency feeds and so many people in that space, I do not see the benefit.
And he could not tell me the benefits either. He promised to find more information and follow up, but I never heard from him again. Good riddance,  if a salesman cannot tell you why they have a good product, why you shuould use them or at least follow up, then maybe they should not be selling a $6K a month  product.
CONCLUSION
It was pretty weak to give people two weeks notice that their service for paying customers was going to be discontinued. Â They say they are coming back, but who is going to write to their API now knowing they are flaky and could discontinue your service with a two week notice. Â Would I want to base my next piece of software on their API’s? Â No, of course not. Â How does anyone know they will not just do another Houdini and disappear in another few years.
I will stick with IB & ZenFire for now.
Photo Curtesy Of Whipped Bakeshop
To opentick subscribers, friends, supporters, contributors and the rest of the community…
It has been quite a journey for opentick, and for those of you who have been with us for the ride we cannot thank you enough for the support, contributions and guidance you have given us over the course of the last 5 years. We could not have come as far as we have without you.
However, we are sad to say that the time has come for us to close the doors for opentick. However, this isn’t goodbye. In fact, it’s a new beginning. We will be introducing a fresh service with all the bells and whistles we’ve been slaving on over the course of the last year under a new name, a new website and a new level of service. Check back here in the near future for more information about the forthcoming new company and service. Of course amongst all these changes, there are some things that will remain the same – we still aim to provide a reliable free market data service, with an open architecture for a wide range of software platform support.
If you are a current paying subscriber, this March billing cycle will be your final billing cycle; at your next billing date service will be terminated. If you are a delayed or historical data user not currently paying for service, your account will be deactivated as of Friday, March 20th.
Sincerely,
opentick Staff
One day, we shall come back. Yes, we shall come back. Until then, there must be no regrets, no tears, no anxieties. Just go forward in all your beliefs, and prove to us we are not mistaken in ours.